Privacy Policy

Last Updated: January 22, 2025

1. Introduction

Welcome to farealertnow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flight deal monitoring service.

By using farealertnow, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account or use our services:

  • Name and email address
  • Account credentials (encrypted password)
  • Payment information (processed securely through Stripe)
  • Communication preferences
  • Travel preferences and route subscriptions

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Usage data and analytics (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies
  • Location data (when permitted)

2.3 Third-Party Information

We may receive information from third-party services such as social media platforms if you choose to connect your account or use social login features.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our flight deal monitoring service
  • To send you deal alerts via email, push notifications, or Telegram
  • To process your subscription payments and manage billing
  • To personalize your experience and improve our service
  • To communicate with you about updates, promotions, and support
  • To analyze usage patterns and optimize our platform
  • To detect and prevent fraud, security issues, and technical problems
  • To comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

  • Supabase (database and authentication)
  • Vercel (hosting and deployment)
  • Stripe (payment processing)
  • SendGrid (email notifications)
  • Telegram Bot API (Telegram notifications)
  • Analytics providers (Google Analytics, etc.)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from law enforcement or government authorities
  • Court orders or subpoenas
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure password hashing with bcrypt
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for suspicious activity

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities
  • Restrict: Request restriction of data processing

To exercise these rights, please contact us at privacy@farealertnow.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect analytics data:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how users interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may limit certain features.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including GDPR and other international privacy regulations.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our service may contain links to third-party websites, including airline booking sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@farealertnow.com

Support: support@farealertnow.com

Website: www.farealertnow.com

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data collection and use
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our lawful basis for processing your data includes: consent, contract performance, legal obligations, and legitimate interests.

15. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

We do not sell your personal information to third parties.